Manager of Client Accounting

FinanceAnyPittsburgh, PA

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

Position Summary


The global law firm of K&L Gates LLP seeks a Manager of Client Accounting to join its Pittsburgh office. The Manager of Client Accounting actively controls the firm’s billing functions to ensure that best practices are in place for local, regional and global clients’ billing.  The manager will have a thorough understanding of the relevant applications and of the expectations of the firm’s leadership.  The Manager must be able to generate strategies to achieve goals and possess the ability to deliver detailed reports and solve complex client billing problems with a commitment to superior customer service and communication skills.

Key Relationships

Responsible for building and maintaining relationships with the Directors of Administration, Director of Pricing and Legal Project Management, Client Matter Intake team, Lawyers, Practice Assistants, and operational support teams.

Essential Duties

  • Oversee global billing functions, focusing on the timely disposition of accrued timekeeper services (work in progress or WIP/inventory)

  • Specific tasks include billing of time and cost, updating billing arrangements, entering adjustments, meeting deadlines relating to closing cycles and verifying the assignment of the lawyer to the billing staff

  • Configure the approved special billing arrangements by client in order to ensure  accurate billing parameters are implemented

  • Coordinate troubleshooting and sourcing solutions for any complex billing issues

  • Develop best practices in billing procedures and policies and maintain process guidebooks

  • Maintain schedules and prepare performance reports on the inventory, special billing arrangements and other statistics

  • Lead special project teams including new office integrations or application upgrade development and testing

  • Responsible for employee selection, training, appraisal and development

Additional Duties

  • Prepare client reports as requested

  • Send out aged WIP notices and inquires to targeted lawyers and manage the follow-up action plan

  • Interface with management and operational support teams regarding process improvements to increase the firm’s cash position and acheive financial goals through the utilization or development of new technology

  • Prepare the agenda for monthly team meetings

  • Process timekeeper master files changes as needed

  • Participate in the quarterly and annual billing rate program and implement on a critical time sensitive schedule

  • Engage with local offices, partners and practice area leaders to respond to Request for Proposals (RFPs) or Requests for Information (RFIs) and maintain a database of all responses

Experience & Skills Required

  • Bachelor’s degree in Accounting, Finance or Business

  • Prior financial management experience with a strong background in data analysis, process improvement and achieving goals

  • Prior client billing management experience within a professional services organization

  • Ability to quickly build rapport and confidence with lawyers, leaders and staff

  • Demonstrated project management and leadership skills

  • Excellent verbal and written communication skills

  • Demonstrated ability to maintain confidentiality and integrity

  • Possess superior organizational and time management skills, excellent written and oral communication skills and able to multitask in a fast-paced environment managing conflicting priorities under tight deadlines while building credibility with lawyers and team leaders

  • Extensive experience working with work flows and general understanding of business practices of law firm

Additional Abilities Required

  • Responsibilities occasionally may require an adjusted work schedule, in order to meet deadlines, especially during month, quarter and year end close

  • Limited travel (<10%) to provide training or on-site support


K&L Gates is a fully integrated global law firm with approximately 2,000 lawyers across five continents. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world.  We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered in the past five years emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

To learn what makes us different from other law firms, including our collaborative approach, entrepreneurial spirit, and our commitment to diversity, check out our video, “Grow Your Career at K&L Gates.”

If you agree that we are different from other law firms - and the right place for you to grow your career - please apply for this position.  For more information or to view other job opportunities, please click here to go back to our careers page.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.


We offer a dynamic work environment and excellent benefits.


The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or affected by virtue of a person’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, disability, military status or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of unlawful harassment of any kind including, without limitation, that which is sexual, racial, age-related, disability-related or ethnic background-related.