Client e-Billing Specialist
Administration and OperationsAll Practice AreasSeattleJob Description
At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place. The Global law firm of K&L Gates is seeking a skilled Client e-Billing Specialist to join its Seattle office. The Client e-Billing Specialist is responsible for a variety of functions that support the firm’s electronic invoicing requests and initiatives. These tasks include being responsible for correcting, completing, and processing electronic invoices to our clients; researching and reviewing submitted information; and handling verbal and written communication with attorneys, staff, management, and other administrative departments. ESSENTIAL DUTIES ADDITIONAL DUTIES KEY RELATIONSHIPS EXPERIENCE & SKILLS REQUIRED ABOUT THE FIRM K&L Gates is a fully integrated global law firm with approximately 2,000 lawyers across five continents. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world. The industry recognition the firm has garnered in the past five years emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals. For more information or to view other job opportunities, please click here to go back to our careers page. Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility. BENEFITS We offer a dynamic work environment and excellent benefits. EQUAL EMPLOYMENT OPPORTUNITY The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or affected by virtue of a person’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, disability, military status or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of unlawful harassment of any kind including, without limitation, that which is sexual, racial, age-related, disability-related or ethnic background-related.
• Receive and submit monthly requests for e-bill clients’ invoices in a timely manner
• Maintain client agreements and special arrangements in the billing system and in our clients’ external e-billing vendor site.
• Work with clients to create access for new e-billing sites.
• Specifically monitor timekeeper rates between systems over time for necessary approval of non-published rates internally and externally
• Handle rejected e-files and correct e-bills to meet client specifications
• Enter matter rates and codes in the master files (bill templates, task activities, and any matter-specific information) for e-billing matters
• Maintain shared lists of all e-billing clients and specific requirements, including restricted timekeeper tables
• Understand all client guidelines, internal protocols, and the firm’s guidelines for e-billing matters
• Liaise between billing attorney/secretarial staff and clients’ staff assigned to electronic billing
• Assist with special projects and ad-hoc requests as necessary
• Perform back-up tasks on the billing system on an as-needed basis
• Assist with month-end billing overflow and year-end closing and reporting as required
• Assist with special projects and ad-hoc requests as necessary
Work closely with all internal clients, including timekeepers and legal secretaries, while leveraging the knowledge, resources, and support of other Accounting/Finance groups within the firm
• Associate’s degree or relevant work experience specializing in a professional services firm billing area
• Proficiency with e-billing applications/vendors and e-invoice specifications
• Proficiency with Elite Enterprise
• Ability to multi-task, work under pressure, and handle interruptions, while maintaining flexibility in work assignments
• Ability to communicate effectively and interact with diverse personalities while maintaining a professional attitude
• Working knowledge of MS Office, especially MS Excel
• Overtime occasionally required