IT Program Manager

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking an IT Program Manager to join the firm.  The IT Program Manager is responsible for leading large, enterprise-wide programs that deliver efficient, effective and innovative solutions across the firm.  The primary responsibility of the IT Program Manager is to develop and execute program strategies to drive business and technical objectives.  The IT Program Manager leads the definition and management of program components, or projects, and builds plans to achieve program goals by managing projects directly or overseeing the work of the project managers assigned to lead various program components.

KEY RELATIONSHIPS
Position requires key relationships with: Chiefs, Senior Administrators, IT Leadership team, Business Analysts, Project Managers, Business Sponsors, Functional Subject Matter Experts and IT Department personnel.
Position requires management of outside vendors and consultants to help support firm initiatives.

ESSENTIAL DUTIES
• Define and implement initiatives, projects, and programs that align with business objectives, strategies, and goals.
• Ability to work on multiple projects and initiatives concurrently.
• Collaborate with Change Management Team to develop plans that will support a successful outcome.
• Oversee multiple project teams, ensuring program vision and goals are being reached.
• Coordinate and oversee resources assigned to projects within each program to ensure all are effectively working toward program goals through proper planning, monitoring, and execution.
• Identify, evaluate, escalate, and suggest possible solutions for cross-project and program issues and risks.
• Prepare and deliver communications and program updates to stakeholders, management, and executive leadership.
• Align deliverables with program and project outcomes.
• Liaise with IT Leadership and Senior Administrators to increase awareness and program visibility.
• Collaborate with IT Leadership, Portfolio Management, and the PMO Manager on project prioritization, proper resource allocation,  and identify risks and opportunities across multiple projects.
• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budgets, reporting, and timing for new initiatives.
• Identify and manage key requirements needed from cross-functional teams and external vendors.
• Work closely with project sponsors to create business justifications for the program.
• Ability to mediate conflicts through to a positive outcome.
• Effectively manage outside resources such as technology vendors, contractors, consultants to drive project outcomes.

EXPERIENCE SKILLS REQUIRED
• Highly analytical and organized.
• Excellent team builder and influential leader.
• Motivated by the desire to optimize productivity and nurture program success from inception to completion.
• Excellent leadership and interpersonal skills.
• Ability to influence and negotiate formally and informally.
• Independent thinker and creative problem solver.
• Proven strategic thinker.
• Outstanding customer service skills and the ability to work with both technical and non-technical users.
• Demonstrated ability to meet obligations with confidentiality, integrity, and sensitivity.
• Strong verbal and written communication skills.
• Understanding of project management best practices and experience working in a structured project environment.
• Experience leading projects using various approaches, including predictive, agile and hybrid approaches, process improvement methodologies and other elicitation and facilitation techniques.
• Proven experience leading large, cross-functional, global and virtual teams.
• Experience with Project and Portfolio Management tools (e.g. MS Project, Eclipse, or ServiceNow).
• Proficiency with Microsoft operating system, Office applications, SharePoint, and other common information systems.
• Working knowledge of change management principles.
• Bachelor’s degree or equivalent experience in business, IT, computer science, or related field.
• 5+ years in project management/ 5+ years in an advanced management role.
• 10 years of professional experience in a project management, program management or related role.
• Proven ability and demonstrated success leading large, complex projects in a technical environment.
• Experience leading IT, technical or systems-related projects preferred.
• Project Management Professional (PMP) or Program Management Professional (PgMP) Certification is a bonus.
• Project Management Professional (PMP) or Program Management Professional (PgMP) Certification is a bonus.
• Previous law firm experience is a bonus.

ADDITIONAL ABILITIES REQUIRED
• Responsibilities may occasionally require an adjusted work schedule, overtime, and evening/ weekend hours in order to meet deadlines.
• Carrying a mobile device to accept calls and monitor email during non-work hours.
• Occasional travel may be required. Travel is less than 10% of schedule.

Compensation $97,000 - $182,000

The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world.  We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world. 

The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

For more information or to view other job opportunities, please click here to go back to our careers page.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

BENEFITS

K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com.