Credit Representative

FinanceAll Practice AreasPittsburgh, PA, Seattle, WA

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking a Credit Representative to join the Seattle or Pittsburgh office. The candidate will be responsible for identification and documentation of the firm’s collection efforts.  This position works closely with the cash application team on resolution of payment discrepancies, prepares reports for assigned offices, and provides any follow up required.  This role also analyzes overpayments to either issue refunds or apply to outstanding invoices per client direction. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.

Provides support to the cash application team and works closely with timekeepers and office administration to resolve discrepancies and collection issues.

• Identify overdue client accounts using the firmwide collection system and reporting processes
• Communicate with clients, attorneys, or billing personnel regarding the status of past due invoices
• Monitor payment discrepancies and work to identify causes of deduction or overpayment
• Prepare analysis of uncollectable accounts for outside agency referral, legal action, and/or potential write-off
• Prepare and distribute client matter aging reports for offices
• Prepare documentation for processing clients refunds
• Research and respond to data requests from internal and external personnel
• Perform various administrative tasks for assigned client accounts (i.e., address changes, W-9 requests)


• Bachelor’s degree in a finance-related area or relevant work experience in a customer service capacity
• Ability to communicate effectively and interact with diverse personalities while maintaining professionalism
• Strong technical aptitude with MS Excel and Word
• Knowledge of the cash collection process
• Demonstrated ability to meet obligations effectively with confidentiality, integrity, and sensitivity

• This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment.  The ability to open file cabinets, lift files, bend, and stand on a stool may also be required.



K&L Gates is a fully integrated global law firm with approximately 2,000 lawyers across five continents. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world.  We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered in the past five years emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

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Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.


We offer a dynamic work environment and excellent benefits.


The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or affected by virtue of a person’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, disability, military status or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of unlawful harassment of any kind including, without limitation, that which is sexual, racial, age-related, disability-related or ethnic background-related.