Application Engineer III

FinanceAll Practice AreasAustin, Boston, Charleston, Charlotte, Chicago, Dallas, Ft. Worth, Harrisburg, Houston, Kansas City, Los Angeles, Miami, Nashville, New York, Newark, Orange County, Palo Alto, Pittsburgh, Portland, Raleigh, Research Triangle Park, San Francisco, Seattle, Washington, DC, Wilmington, DE

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking an Application Engineer III to join any U.S. office. An Engineer III in the Application Engineering department owns, or has equivalent experience owning, one or more products end-to-end and working with various teams to support it. This person has a demonstrated ability for leading a project on their own or providing strategic guidance to project managers, vendors and development teams to deploy the most complex solutions in the firm. Because there is no team above them in the support stack, they also responsible for assisting those support teams should they be unable to find a solution to an issue. In addition to demonstrated experience training support staff and writing documentation and knowledge base articles to prevent unneeded escalations, this person is capable of giving product demo’s, writing proposals and other material to gain acceptance of their projects or ideas. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.


Specific duties include, but are not limited to
• Design and deploy solutions running on Microsoft platforms including Windows, SQL, IIS, SharePoint and AD.
• Upgrade and maintain firm software across multiple servers and datacenters as well as thick, thin and mobile clients.
• Assist leadership with vendor relationships and software purchasing.
• Assert recommendations on strategy for performance, scalability, manageability, availability and data retention.
• Provide technical leadership to team, support, the PMO, BA’s and directors.
• Act as BA or PM on small projects when resources are scant.
• Evaluate, understand and contribute to requirements gathering and solution design.
• Develop and document operational procedures and processes for maintenance and support.
• Develop visual architecture diagrams for new solutions and work flows.
• Troubleshoot engineering level bugs for problem management.
• Script repetitive tasks and automate where applicable.
• Provide technical mentoring and training to team and lower support levels.
• Demonstrate applications and designs to other teams and leadership.

Knowledge, Skills and Abilities:
• Three or more years of previous engineering or related experience is required.
• Experience planning and accomplish goals while performing a variety of complicated tasks in a fast-paced work environment is required.
• Excellent communication and interpersonal skills with technical and non-technical colleagues is required.
• Two or more years’ experience with deploying and configuring one or more PC or server operating systems, database solutions or web or cloud servers is required.
• One or more years’ experience working with vendors on product deployments is required.
• One or more years’ experience working with or as a PM and BA is required.
• Experience taking an n-tier application from the idea stage to a full supported deployment is required.
• Comprehensive understanding of n-tier application design, network (LAN, WAN, DMZ, Firewall) topologies and web or cloud services is required.
• Experience writing technical documentation and training others is required.
• Experience providing application demo’s to various levels of leadership is desirable.
• Experience leading discussions and pushing strategic changes is desirable.
• Comprehensive understanding of systems administration and automation tools including shell scripting, WMI, VBS and PowerShell languages is desirable.
• Basic understanding of or the ability to communicate application programming techniques, design patterns or frameworks is desirable.

Education:
Bachelor’s Degree in Computer Science or equivalent work experience in a related field.
Working Conditions:
• Manual dexterity required for typing, reaching and lifting of small objects, and operating office equipment.
• Frequent computer use at workstation up to eight hours at a time. 
• Frequently work at fast pace with unscheduled interruptions.
• Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines.
• Office contact position requiring appropriate business-like apparel.
• Mobility within the office including movement from floor to floor.
• Access information using a computer.
• Effectively manages and communicates confidential issues.

Any information contained on this form represents the usual method of accomplishing the duties in this job.  Reasonable accommodations will be considered in appropriate circumstances.  However, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance specific accommodations which will be considered.

NOTE: Nothing in this job description restricts the firm’s right to assign or reassign duties and responsibilities to this position at any time.

Compensation Salary $104,000- $156,000/ year

The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

As required by the Los Angeles Fair Chance Initiative Ordinance and San Francisco Fair Chance Ordinance, qualified applicants for our Los Angeles and San Francisco offices with arrest and conviction records will be considered.

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world.  We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world. 

The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

For more information or to view other job opportunities, please click here to go back to our careers page.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

BENEFITS

K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:

  • Medical/Prescription Drug Coverage (including a Health Savings Account feature)
  • Back-up Child/Elder Care and access to a caregiving concierge
  • Dental Insurance
  • Wellness Program
  • Vision Insurance
  • Pre-tax Commuting Benefits
  • 401(k) Retirement Plan and Profit Sharing
  • Business Travel Accident Insurance
  • Short- and Long-term Disability Protection
  • Pet Insurance
  • Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
  • Health Advocacy Services
  • Paid Time Off (25-30 days per year)
  • Identity Protection/Restoration and Fraud Insurance
  • Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
  • Student loan refinancing options and access to a student loan concierge service
  • Paid Holidays (12)
  • Addiction Resources
  • Family Building Benefits
  • Breast Milk Delivery and Lactation Support Services
  • Flexible Spending Accounts
  • Employees also may be eligible to receive bonuses and certain expense reimbursements
  • Employee Assistance Program
  • Professional Development and CLE Credit Opportunities
  • 529 Deductions
  • Relocation
  • Accident Insurance
  • Employee Referral Program
  • Critical Illness Insurance
  • Hybrid/Remote Work Opportunities
  • Hospital Indemnity Insurance
  • Perks including: Technology, Entertainment, and Travel Discount Programs
  • Bereavement Leave
  • All other benefits (such as leaves of absence) required by law

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. All employment decisions will be based on merit, qualifications, competence, and business need. Employment practices will not be influenced or affected by a person’s race, color, religion, sex (including pregnancy, childbirth, or related conditions), national origin, age, sexual orientation, gender identity or expression, marital status, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of all unlawful harassment including, without limitation, that based on sex, race, age, disability, or national origin. The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com.