Team Lead, Networking

Information TechnologyAll Practice AreasPittsburgh, PA

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking a Team Lead, Networking to join the Pittsburgh office. Responsible for serving as the team lead and subject matter expert for the network team of K&L Gates.  Accountable for the evaluation, design, development, implementation and operation of networking technology used to support the Firm’s business needs. Technical responsibility extends to all offices of the firm and may require travel to any or all offices. The team lead will assess support incidents and assign network engineers work tasks, manage incident resolution workflow, track status and provide input to the Manager of Enterprise Networking and Collaboration in evaluating employee performance.  The team lead will function as the point of contact for network project work and assign work to engineers as necessary.

Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.

ESSENTIAL DUTIES
•Design, implement and operate KLG network infrastructure to ensure that systems achieve maximum uptime & operational availability 24/7/365
•Provides technical and managerial coaching and feedback to direct reports
•Provide training and mentoring on problem identification, analysis and troubleshooting techniques and best practices to the network teams and other infrastructure teams
•Responsible for delegation of team tasks and projects to ensure organizational goals are met
•Demonstrate diplomacy, team work, negotiation, collaboration, and creativity to solve problems related to system design and functionality
•Communicate overall group status, including daily operational items and team project status to management
•Participate in making decisions and determining actions independently and expediently to eliminate risks and ensure the continuity of business.
•Analyze, plan, test, and implementation of the network infrastructure, including associated disaster recovery processes and procedures
•Determine and decide when to escalate problems to vendors and ensuring resolution and reporting of resolution to stakeholders
•Perform root cause analysis on systems issues and determine recommended solutions to resolve problems
•Maintain documentation of network standards, processes, procedures, troubleshooting guides and change management logs
•Coordinate the on-call and time off schedules of direct reports in order to maximize service
•Work as lead technical resource on project teams to specify solutions that meet project requirements
•Develop and maintain close relationships with all technology partners
•Actively pursue new technologies to improve effectiveness and efficiency of firm systems
•Able to support a 24/7 environment and work flexible hours as necessary.
 
Experience & Skills Required
•10+ years in IT
•7+ years in an operational and/or design based network environment
•Prior supervisory experience in a similar role
•Strong layer 2-3 network skills and troubleshooting skills         
•Wide Area Network transports including MPLS
•Firewall (preferably Cisco ASA)
•Client and site to site VPN
•Enterprise class routing protocols BGP, OSPF
•Converged networks carrying voice, video and data
•Traffic prioritization, including Class of Service and QoS
•Cisco router, switching and wireless hardware technologies
•Network monitoring and reporting tools
•Network troubleshooting, Monitoring and Application tools (WireShark, SolarWinds)
•Knowledge of WAN/LAN traffic requirements for a MS Windows based applications environment
•Disaster recovery, Monitoring and Operations disciplines
•Ability to grasp new technology concepts quickly and assist others in understanding them as well.
•Excellent presentation, communication, organizational and documentation skills

Other Requirements
•Cisco ACI
•Silverpeak SD-WAN
•A10 Load Balancing
•Cisco Meraki
•Next Generation Firewalls

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with approximately 2,000 lawyers across five continents. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world.  We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered in the past five years emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

To learn what makes us different from other law firms, including our collaborative approach, entrepreneurial spirit, and our commitment to diversity, check out our video, “Grow Your Career at K&L Gates.”

If you agree that we are different from other law firms - and the right place for you to grow your career - please apply for this position.  For more information or to view other job opportunities, please click here to go back to our careers page.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

BENEFITS

We offer a dynamic work environment and excellent benefits.

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or affected by virtue of a person’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, disability, military status or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of unlawful harassment of any kind including, without limitation, that which is sexual, racial, age-related, disability-related or ethnic background-related.