Citrix Administrator

Information TechnologyAll Practice AreasPittsburgh, PA

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking a Citrix Administrator to join the Pittsburgh office. The candidate will be responsible for monitoring and maintaining the firm’s global Citrix environment. This person handles day-to-day administrative Citrix tasks. These tasks include, but are not limited to, Citrix server builds, Citrix configuration, application publishing, application patching, server patching, working with Citrix Group Policies, and utilizing Active Directory. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.

ESSENTIAL DUTIES
• Assist in system design and troubleshooting
• Provide third-level operational support for escalated issues
• Demonstrate diplomacy, teamwork, negotiation, collaboration, and creative problem solving
• Implement and maintain standards and processes, including rollout, design, and support documentation
• Monitor the infrastructure to identify existing and potential problems to determine root cause, take appropriate corrective actions, and escalate when necessary
• Execute daily support functions and processes along with predetermined tasks and activities
• Execute change requests as required
• Utilize the firm’s incident and problem management system along with applicable application request processes
• Evaluate current operation processes and documentation, identify areas for improvement, and implement enhancements

ADDITIONAL DUTIES
• Work with team members to streamline processes and perform standard administrative functions as needed
• Develop and maintain close relationships with technology partners
• Stay up to date on emerging technologies and products
• Bring new ideas and methodologies to improve the department
• Support a 24/7 environment and work flexible hours as necessary

EXPERIENCE SKILLS REQUIRED
• Must have experience with the Microsoft server platform, which includes the administration of the OS build and the OS, including performance, along with the toolsets to manage these functions
• 3+ years experience in overall IT (either systems or network engineering)
• 2+ years hands-on experience in system administration with one or more of the following: Unix (Solaris, HP-UX, or AIX), Linux, and/or Windows
• Working experience building, configuring, and managing Citrix servers 6.0 and above using Windows Group Policy
• 2+ years administering Citrix XenApp/XenDesktop
• Experience with Citrix PVS and ICA clients
• Ability to create, manage, and deploy software installation packages through Citrix
• Ability to grasp new technology concepts quickly and assist others in understanding them as well

ADDITIONAL ABILITIES REQUIRED
• Citrix Certification a plus
• Microsoft SCCM experience a plus
• Knowledge of scripting languages such as VBScript or Powershell a plus
• Experience administrating/deploying Citrix EdgeSite
• NetScaler Administration a plus
• Extensive knowledge of Windows Operating Systems, including registry and file management
• Microsoft Active Directory, DHCP, and Group Policy experience
• Excellent presentation skills
• Excellent communication, organization, and documentation skills
• This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment.  The ability to open file cabinets, lift files, bend, and stand on a stool may also be required.

 

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with approximately 2,000 lawyers across five continents. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world.  We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered in the past five years emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

For more information or to view other job opportunities, please click here to go back to our careers page.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

BENEFITS

We offer a dynamic work environment and excellent benefits.

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or affected by virtue of a person’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, disability, military status or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of unlawful harassment of any kind including, without limitation, that which is sexual, racial, age-related, disability-related or ethnic background-related.